Email archiving product specifications

Product Snapshot #1
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Autonomy Zantaz; Enterprise Archive Solution version 6.1 (EAS 6.1)

Data classification: EAS 6.1 is built on the Autonomy IDOL platform, enabling information processing for all archived messages, files, documents and other content with over 500 distinct functions. This approach to data classification includes taxonomy generation; a set of industry-specific taxonomy libraries; automatic categorization and channels; and Autonomy Collaborative Classifier (ACC). Together these features create an automatic statistical process that determines the appropriate classification for each discrete piece of information based on its contents within the context of the full body of enterprise information while preserving the ability to inject whatever level of manual expertise and influence is desired over the process.
Data migration:Migration of information is a fundamental capability of the archive. Some customers use the deduplication capabilities of EAS 6.1 to facilitate the migration of information from one content server to another. For example, when migrating from a Notes/Domino email environment to a MS Exchange email environment, the EAS archive can be used to first offload and optimize the original Domino servers to greatly reduce the overall volume of messages and attachments that must be converted to MS Exchange format.
Litigation hold: The EAS Discovery module allows legal professionals to identify information that must be preserved for legal reasons through several mechanisms: by custodian, including both existing and future archived content from the selected users; by adding a file, message or document to a given case file; or by performing a search on the content and/or metadata and then selecting some or all of the information from the result list. Objects in the EAS 6.1 archive can be subject to multiple litigation holds simultaneously if involved in multiple legal matters. These objects cannot be deleted or purged from the archive until all litigation holds have been cleared, and holds can only be cleared by users with appropriate permissions.
Retention/deletion features: The retention period can be set by corporate policy at a granular level, either at time of ingestion or later. EAS does not allow information to be deleted or purged from the archive until the retention period has expired. For customers requiring greater assurance, EAS supports a variety of tamper-proof storage options including NetApp Snaplock, EMC Centera and IBM DR550. In such cases, EAS passes the retention period to the storage device, where it is enforced in the storage hardware. EAS 6.1 applies a policy engine to ingest information, but also provides an independent policy engine for ongoing management of the archived information. This feature enables routine, policy-based disposition of archived information that is consistent with the amended FRCP.
Storage reduction features:EAS 6.1 features an SIS algorithm. Using this algorithm as well as compression on the archived information, EAS reduces the overall storage volume of the enterprise information by as much as 90%.
Reporting and logging features:EAS 6.1 supports regulatory compliance and e-discovery processes, both of which require stringent audit trails. A set of standard reports is available, and additional reports can be generated using standard SQL-based reporting tools.
Encryption and security features:The IDOL platform features a "mapped security" model that maintains the access permissions of all archived information and ensures ongoing synchronization with the original content servers. This allows each user to see only those documents and messages for which they have established access permissions on the originating server. Because IDOL maintains a synchronized internal security map, EAS users can search, navigate and retrieve information, without having to repeatedly contact each content server for authorization. EAS can archive and manage encrypted content, and can even index and search that content using the IDOL connector architecture that provides access to over 400 repositories. Naturally, this requires that the encryption key be available through a managed security infrastructure. If a user encrypts a file or document and does not make the encryption key available, EAS can archive and manage the information, but will be unable to open it for indexing purpose.
Metadata features: EAS 6.1 captures information in native format, including all metadata fields. Additional metadata fields are also created to store archive-specific information such as retention periods; litigation holds; administrative and user access audit trails; supervisory audit logs; and case-specific data, such as tags and production logs.
Scalability: EAS can support hundreds of thousands of users with enormous volumes of information distributed across dozens of geographical sites.
Top five management features:

1. The automatic information processing of the IDOL engine. Without requiring any manual intervention by the admin, IDOL enables search, navigation, categorization and clustering, as well as hundreds of other functions.
2. The IDOL connector architecture, which enables users to ingest information into the archive from over 400 repositories in over 1000 formats and over 100 languages. Even rich media such as recorded audio and video clips can be included.
3. The SIS algorithm.
4. The mapped security feature.
5. The EAS Storage Manager, which provides a policy engine dedicated to the ongoing management of the archive itself, including the ability to run scheduled, routine good faith deletion processes.

AXS-One Inc.; AXS-Link for Microsoft Exchange

Data classification: User-defined classification rules can be used at time of archival to automatically classify records for retention purposes. The most common policies are based on a combination of named directory attributes, content and other key fields in the message. Mail messages are intercepted and, based on policies defined in the MessageGate policy engine, the message will be marked with a category. Categorization can be based on message metadata, message body or contents of the message attachment.
Data migration: Each category of data has an associated retention policy, process map and storage map. The storage map is used to integrate with customers' tiered storage model and can be configured to provide ILM capabilities, but most customers integrate with their own implemented system such as TSM. AXS-One is storage-agnostic and does not use a relational database; we write data serially to volumes on the file system based on date and category. Each category can be associated with different volumes which are hosted on different storage devices. When retention periods are long, data can be migrated through the process all the way until data is expired. This is all completed through the storage maps. Based on this information, we can integrate seamlessly with any type of storage environment and leverage any type of tiered storage or migration a customer may want to implement.
Litigation hold: All records associated with a specific legal matter can be placed on hold, ensuring their scheduled retention is suspended so they cannot be destroyed or modified in any way until the hold order is lifted. Documents already in the archive as well as new documents as they are archived can be put on hold, automatically based on record categories or on keywords in individual documents. An audit trail ensures a full history of all records managed by the system, from initial acquisition to final destruction.
Retention/deletion features: Organizations can manage the retention and disposition of e-mails and other records automatically according to corporate policies and regulations while automatically honoring active litigation holds. The workflow-enabled rules engine can be configured to meet specific policy requirements, including complex base date calculations and review of small samples of documents to audit the accuracy of the system. Rules can be defined to accommodate corporate information access policies. Retention Manager provides proactive and persistent monitoring of corporate records to ensure corporate policy adherence.
Storage reduction features: AXS-One will apply as many as eight levels of storage reduction prior to ingestion into the archive. Compression is performed after Single Instance Storage and deduplication has been performed. Tunable and open compression will conservatively reduce the storage requirement by 40% after realizing the storage advantages accomplished by implementing single instancing.
Reporting and logging features: Pre-defined graphing/charting and reporting are used across various facets of the application interfaces. Reporting is available on audit and review functions in the system. Extracts can be defined to provide additional reporting across all elements maintained in the system. AXS-One supports data-extracts into various system technologies. Web-based viewing of system statistics is provided. User access to the statistics function can be restricted to certain groups of users, such as administrators.
Encryption and security features: Supports encryption and decryption of email using PGP, GNuPGP or S/MIME. This is done on the server, and is used for server-to-server based encryption. System security is provided across several tiers of the system. User authentication methods can be invoked through the native application or integrated through directory services such as LDAP or AD. Every facet of the data is secured through user/group security access. Permissions can be established for various access levels throughout the system. TCP/IP sockets are utilized for server-to-server communications and https secure transfer protocol can be utilized for server communication from the web-tier.
Metadata features: Metadata is collected starting at the mail server (i.e., Mail Folder, dates, addresses, etc). Categories are also added to document metadata. Legal Review process allows addition of disposition (privilege, responsiveness) and comment/ annotations.
Scalability: No limitations to the numbers of records supported, users or servers. Solution scales horizontally with number of archive servers and vertically where major functions can be isolated on a separate server, and searches can be federated across multiple archive servers. The archive tier processes 30GB to 200GB of data per day on a single server. One customer ingests 0.5 TB of information nightly. Full text indexing is included in this processing. No database is used. We bundle small documents together and write data serially to the files system.
Top five management features: Chain of Custody and compliance built into the core; error-proof search wizard allows legal staff access to previously technical search interfaces; Extensible Process Management framework provides tight integration of the archive, retention/ disposition and legal holds, allowing companies to start disposing of information that should not be retained; case statistics provide a high-level view of costly eDiscovery activity.
Archiving platform integration: Product is optimized for Exchange environments and is an integral component of the of the AXS-One Compliance Platform.
Hardware requirements: Heterogeneous storage environment is supported which includes DAS, SAN, NAS, tape and optical devices, as well as CAS devices from Sun, IBM, EMC and NetApp.
Base cost: Not provided.
Detailed specs: http://www.axsone.com/products_msexchange.shtml
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Product Snapshot #3
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C2C; Archive One

Data classification: Identifies exact data types using multiple criteria definitions based on item characteristics and location.
Data migration: Automatically moves and migrates and tiers email and message items from message server storage to other direct storage or for control via storage managers.
Litigation hold: Items can be placed on legal hold either automatically or manually for easy discovery and to prevent removal
Retention/deletion features: Multiple retention authorities are featured and staged deletion is supported.
Storage reduction features: Product includes compression; 'SIS plus' and 'Optimized SIS' single instance storage technologies are incorporated.
Reporting and logging features: Full logging and reporting is provided.
Encryption and security features: A complete access rights and roles framework protects access and use. Close integration with various storage management software enables archives to be encrypted.
Metadata features: Email and message items are contextualized and indexed as they are processed. Metadata includes dates, addresses, sizes, titles, specific words, attachment information, etc.
Scalability: Unlimited
Top five management features: Discovers items in live mail server stores and PST files as well as in compliance copies; rapid search thorough indexed compliance copies; independent of storage device types; provides managed samples and random samples; scheduled retrieval and controlled handover
Archiving platform integration: Archive One integrates with most hardware archive platforms, including Powerfile Active Archive Appliance, Prostor InfiniVault, Plasmon UDO Archive Appliance, Nexsan Assureon, EMC Centera and more.
Hardware requirements: 3.5GHz CPU; 40Gb disk space; 1Gb memory
Base cost: Not provided
Detailed specs: http://www.c2c.com/site/solutions/email.asp
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Product Snapshot #4
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CA; Records Manager

Product details not available.

Detailed specs: http://www.ca.com/us/products/product.aspx?ID=5875
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Product Snapshot #5
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CommVault; Data Archiver

Data classification: Commvault Data Archiver has very flexible policy engine allowing for data to be archived on many different criteria. Data can be archived based on size, age, location (folders), include/exclude by file type, etc. Policies can be defined at a global level or down to an individual user or folder level. ArchiveSets allow you to create overlapping classification rules which get aligned to retention policies.
Data migration: Yes, all of the Commvault Products have the capability of moving data from one storage tier to another. There can be multiple managed copies of Data each with differing retentions, so you can have data on fast disk for 90 days, and move that to less expensive disk for a year and then off to tape or optical for 7 years, as an example.
Litigation hold: Yes, Commvault Data Archiver does support litigation hold. Holds can be placed across backup and archive data at a global level from within one interface. Using a web search interface, individual items that meet search criteria, can also be placed on litigation hold (allowing the global hold to be released).
Retention/deletion features: Yes, Commvault Data Archiver is has built in Retention and Deletion features. All data has an associated Retention, this Retention can be extended for reasons like Legal Hold. Once data has gone outside of the Retention Period it is automatically deleted. There are also processes which allow for the deletion of data on an as needed basis with proper permissions.
Storage reduction features: Yes, Commvault Data Archiver leverages the Common Technology Engine (CTE) that is core to the Simpana suite. The CTE has many advanced Media Management technologies such as client side and server side compression of data, as well as Single Instance Storage to allow for storage reduction in the archive/backup storage repository. The Data Archiver Product set also reduces Primary storage by enabling the stubbing of data, moving the data to secondary storage.
Reporting and logging features: Yes, Commvault Data Archiver provides both reporting and logging of all processes. Reports are available for Archive and Retrieval jobs as well as Content Indexing. Additionally there is a GUI audit trail to track changes to the system.
Encryption and security features: Yes, Commvault Data Archiver supports both Encryption and Security Features. Data can be encrypted over the wire, as it is stored on archive/backup disk, and/or when it is sent offsite via tape. Users have control to determine when and where encryption occurs. Security is managed within the application and is also integrated with Active Directory for ease of management as well as allowing for Single Sign-on capabilities.
Metadata features: Commvault Data Archiver adds additional metadata such as client/subclient policies, security, job ids, timestamps, and storage policies. This additional metadata provides chain of custody control to ensure data can easily be tracked and reported on within the archive. From within the Web Discovery interface, data can be searched and saved into Result Sets. Compliance or Legal personnel performing searches can add annotations to select items within Result Sets. Items can also be identified if they are part of other Result Sets.
Scalability: The distributed indexing design of the CommVault Data Archiver architecture does not impose a limitation on the number of objects (email, files, documents) under management in the archive. Combined with our ability to seamlessly tier the retention policies with direct data access over mixed media types (disk, tape, optical) – this offers the customer a highly scalable solution.
Top five management features: